We are thrilled to announce that for the third year, and after the introduction of completely new Standards, we have achieved ISO9001-2015 quality standard.
After many months of hard work, Claire has successfully guided us through the due diligence and achieved the quality standard.
What is ISO (International Standards Organisation) 9001-2015?
ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the 9000 family that can be certified so it can be used by any organisation, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on a number of quality management principles including:
- a strong customer focus,
- the motivation and implication of top management,
- the process approach
- continual improvement.
Using ISO 9001:2015 helps to ensure that customers get consistent, good quality products and services, which in turn can bring assurance.